How do I verify my email address?

Open your account and choose Resend verification email, then open the link we send. Orders and support tickets stay hidden until the address is verified.

Steps

1. Open your account.
2. Next to your email, if it says Not verified, choose Resend verification email.
3. Open the email and follow the link in it.
4. Reload the page. It then says Verified.

You can also resend from your orders or your support tickets. Each page says to verify your email address to see them.

If it doesn't work

• If the email doesn't arrive, check your spam or junk folder, then choose Resend verification email again.
• If it says something went wrong, wait a moment and try again.
• If an order is still missing once the address is verified, it shows when the email on the order is the one you log in with, or an email the account used before. An order also shows when you were signed in on the order confirmation, or you registered or logged in from that page, within an hour of ordering.